Privacy Policy

At HOQUE Consultancy, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal information. This Privacy Policy outlines our practices regarding data collection and usage for our educational consultancy services.

1. Information We Collect

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing educational consultancy services and guidance
• Processing university applications on your behalf
• Offering visa and immigration support
• Facilitating accommodation arrangements
• Communicating with you about our services and updates
• Responding to your inquiries and providing customer support
• Conducting research to improve our services
• Complying with legal and regulatory obligations
• Sending promotional materials and newsletters (with your consent)

3. Data Sharing and Disclosure

We may share your personal information with:

• Partner Universities: To process your applications and admission inquiries
• Service Providers: Third parties who assist us in providing services (accommodation providers, visa consultants)
• Legal Authorities: When required by law or to protect our rights
• Business Partners: For educational and career opportunities relevant to you

We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. After the completion of our consultancy services, we retain records as required by law or for legitimate business purposes. You may request deletion of your data, subject to legal and contractual obligations.

6. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request correction or updating of inaccurate information
• Request deletion of your personal information (subject to legal requirements)
• Opt-out of marketing communications and newsletters
• Request a copy of your data in a portable format
• Withdraw consent for data processing at any time

To exercise these rights, please contact us at Info@hoque.org.uk

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites before providing your personal information.

9. Children's Privacy

Our services are not intended for individuals under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information and terminate the child's account.

10. International Data Transfers

Your personal information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your country. By using our services, you consent to the transfer of your information to countries outside your country of residence.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by updating the "Last Updated" date and posting the revised policy on our website. Your continued use of our services constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: